Andrea brought clarity to something we'd been living with for years. We walked away with a plan that actually got implemented — not another document that sat in a folder.
Founder & CEOService-based business, coaching industry
Growth, Operations & Technology Advisor
Growth without structure creates chaos.
I help founder-led service businesses bring order to operations, make better decisions, and grow without carrying the entire business on their shoulders.
25+
Years experience
7
Industries served
4
Ways I engage
↓
Reduced operational costs — Service-business client, 90-day engagement
2×↑
Qualified leads — Recruiting firm, one quarter
Trusted by founders in:
Higher EducationManufacturingPublishingCoachingRetail & E-CommerceEngineeringHealthcare
Services
Where I work, and what changes.
Every engagement is built around what the business actually needs — not a pre-packaged program. We start with clarity on the problem, and work together until there's a real, lasting solution.
01
Systems & Technology
Bring clarity to your technology decisions. Identify what's working, what isn't, and how to make your tools actually support the way your business runs.
Stack auditRoadmapAI readiness
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02
Operations Consulting
Surface the friction points holding your team back. Redesign how work actually flows — so your people can do their jobs without fighting the system.
Workflow redesignSOPsKPI systems
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03
Business Modernization
Transition from manual habits to systems that scale — at a pace your team can absorb. No disruption for its own sake. Just practical progress.
CRMAutomationData plumbing
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04
Fractional Leadership
Senior thinking and steady presence, without the full-time commitment. I step in as an operating partner — helping you lead the business, not just run it.
Fractional COOOperational LeadershipStrategic Advisory
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How I Work
A clear process. Real follow-through.
Four phases. One consistent focus on what moves the business. Every step ends with something the team can actually use.
01
Discover
Interviews, data review, and a clear-eyed look at where the friction actually lives.
02
Design
A sequenced plan with owners, dates, and a single agreed-on success metric — not a wishlist.
03
Execute
I work alongside your team to implement the change — not just hand over a document and leave.
04
Sustain
SOPs, KPIs, and the operating structure to keep the new system running after I'm gone.
Results in Action
What changes when the work is done.
What actually shifts when the work is done — in plain language, not presentation language.
01 · Pipeline
Improved pipeline visibility
Clearer positioning, better lead routing, and a pipeline that gives you an honest picture of where the business actually stands — and where attention is being lost.
02 · Cost
Reduced operational overhead
Streamlined workflows and a leaner operating structure — so the business costs less to run, and your team is spending time on the right things.
03 · Capacity
Recovered team capacity
Fewer duplicated tools, clearer ownership, and documented processes — so your team has the structure to do their best work instead of managing the gaps.
A note from Andrea
I've seen what happens when growth outpaces structure.
After 25 years inside real businesses — across operations, marketing, healthcare, restoration, creative agencies, and service companies of every size — I've seen the same patterns repeat. A business grows faster than its systems can handle. Communication breaks down between people who used to work well together. Founders find themselves managing the chaos instead of leading the company. Teams are capable, but the structure isn't there to support them.
What I've learned is that most of these problems aren't about effort or ambition. They're about clarity — a clear picture of where the business is, what's creating friction, and what needs to change first. That's what I bring. Not a formula, not a framework borrowed from a business book. Just clear thinking, direct conversation, and the experience to know which problems are worth solving now.
If that sounds like what your business needs, I'd like to talk.
Industries
Industries I know well.
I've spent 25+ years inside real businesses — not just advising them from a distance. That means I understand the real weight of founder decisions, and I show up already familiar with the patterns that hold service businesses back.
Higher Education
Manufacturing
Publishing
Coaching & Consulting
Retail & E-Commerce
Engineering
Healthcare
Voices from clients
What clients say about the work.
We brought Andrea in to look at one workflow. She identified three that needed attention, gave my team real capacity back, and helped us make the case for the next investment — without pushing us toward anything.
PresidentGrowing manufacturing firm
Most consultants hand you a presentation. Andrea handed us a working system — and stayed long enough to make sure our team actually understood it.
Managing DirectorRecruiting & staffing company
Common Questions
Questions founders ask before we work together.
Honest answers to the things worth knowing before you decide if this is the right fit.
Andrea Florescu is a Seattle-based Growth, Operations & Technology Advisor with 25+ years of experience inside real businesses — across operations, marketing, systems, team leadership, hiring, and service industries. She helps founder-led service businesses ($1M–$50M in revenue) turn messy growth into clear systems and stronger execution.
Andrea works across four areas: growth strategy, operations, systems and technology, and fractional leadership (CTO/COO). The focus is always the same — building practical structures that support the business, not just advising on what should be done.
Founder-led service businesses and mid-market operators between $1M and $50M in revenue. She has deep experience across seven industries — Higher Education, Manufacturing, Publishing, Coaching, Retail/E-Commerce, Engineering, and Healthcare.
Clearer pipelines, leaner operations, recovered team capacity, and systems that hold up after the engagement ends. Every engagement is scoped with a baseline and a target so progress is measurable from day one.
Andrea's work is grounded in practical implementation — building systems, redesigning workflows, and creating the operational structure that supports real growth. Every engagement is measured against outcomes the business can feel: clearer processes, stronger execution, and teams that know how to sustain what's been built.
Most engagements begin with a focused strategy intensive (1–3 weeks), followed by a 60–90 day implementation period or an ongoing fractional arrangement. Every scope starts with a clear baseline, a defined target, and a documented handoff so nothing falls through after we're done.
Let's talk
Growth starts with a conversation.
A straightforward conversation about where your business is, what's getting in the way, and whether working together makes sense.